Liberty is a patient accounting firm that has been under the same senior management for 15 years and maintains one of the lowest employee turnover rates in its sector.
We employ 50 associates, and have 8,000 square feet of office space. Our staff leverages technology to create a highly efficient follow-up model. Real net receivables are determined and aggressively pursued via state-of-the-art follow-up and collection procedures.
Each employee is trained by experienced patient accounts managers in the most sophisticated technological submission of accounts to major payors including, but not limited to, Medicare, Medicaid, Medicaid HMO, Blue Cross (local and out of state), Commercial and Managed Care. Continuing education is provided regularly. They are experienced in contract application, DRG assignments, re-pricing and billing. HIPAA regulations are stringently met and updated regularly. On staff, we have licensed Registered Nurses who analyze and review medical records to determine the appropriateness of appeal preparation.
We have the ability to submit directly to Medicare via multiple computer sign-ons. This in-house ability and the strength of our Medicare billing staff generate rapid liquidation of any outsourced receivable.
Additional computer stations support electronic submission to Blue Cross, New Jersey Medicaid and Commercial payors via WebMD, and New York Medicaid via ePACES. Maintained on all in-house terminals is our custom proprietary database. The network is behind a hardware firewall with perimeter virus protection. This database is fully qualified to run and operate outsourced receivable projects in excess of $250 million.
- Immediate access to top executives
- Ongoing management review of your project
- Reports presented by senior executives
- R.N.s and coders on staff
- Incentive-motivated staff of 50; minimal turnover
- Always current regarding regulations
- CFO-supportive reports
- Performance-oriented
- Customer-centric organizational design
- Monthly client meetings sustain ongoing feedback regarding your project

